Full course description
Module Objectives:
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Introduction to Effective Communication:
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Define effective communication and its significance in personal and professional interactions.
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Understand the elements of the communication process.
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Verbal Communication:
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Explore the principles of clear and concise verbal communication.
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Learn techniques for improving vocabulary, tone, and articulation.
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Non-Verbal Communication:
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Understand the role of non-verbal cues, including body language, facial expressions, and gestures, in communication.
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Develop awareness of non-verbal signals and their impact on message interpretation.
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Active Listening:
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Explore the art of active listening and its role in effective communication.
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Develop active listening skills, including paraphrasing, empathizing, and asking clarifying questions.
By the end of this module, participants will have honed their communication skills and gained the knowledge to engage in effective, respectful, and empathetic communication across various personal and professional situations. They will be better equipped to build positive relationships, resolve conflicts, and succeed in their communication endeavors.