Full course description
The Community Excellence in Professional Practice is a comprehensive program that includes the 9 module Employment Services Microcredential, with the addition of Mental Health First Aid and Conflict Management and Personal Safety Training.
Community Excellence in Professional Practice Microcredential
This microcredential is designed to support a client-focused approach within the multifaceted landscape of employment services, via insights and exploration of key topics.
Modules include:
- Intergenerational Unemployment
- Increasing Disability Confidence
- Understanding Mental Illness
- Addressing Family Violence
- Understanding Homelessness
- Recognising Substance Dependence
- Connecting with First Nations people
- Supporting Inclusion of LGBTQIA+ Communities
- Increasing Cultural Capability
- Mental Health First Aid
Complete all modules to be awarded your microcredential.
Information presented in this e-Learning microcredential course has been curated through research undertaken by subject matter experts, people with lived experience and industry professionals.
Mental Health First Aid
Quality, early intervention is critical to effectively combat mental illness. This course is designed to give you the skills to provide initial support for people developing mental illness or undergoing a mental health crisis.
The 12-hour Mental Health First Aid course teaches adults (18 years and over) how to provide initial support to adults who are developing a mental illness or experiencing a mental health crisis. Over 2 days you’ll learn about the signs and symptoms of common and disabling mental health problems, how to provide initial help, where and how to get professional help, what sort of help has been shown by research to be effective, and how to provide first aid in a crisis situation.
Conflict Management and Personal Safety Training
Face to face training (optional):
Conflict Management and Personal Safety Training: Learn effective strategies to resolve conflicts peacefully while prioritising your safety in various situations. Empower yourself for a secure and harmonious environment. This training can be tailored for organisations and is delivered in the workplace or on-campus.
Conflict Management and Personal Safety Training is an optional extra for workforce groups. This is not included in the course price. Please contact genU Training to discuss group pricing.